What Our Patients Say

"My experience at the ENT Center NW AL was absolutely phenomenal! For the past four years, I have been dealing with ongoing popping, tension, and pain in my jaw due to TMJ disorder. I’m someone who isn’t the biggest fan of doctor offices, but reluctantly, I went ahead and scheduled an appointment. I met with a Nurse Practitioner, Riley, who was able to steer me in the right direction and provide me with the utmost care! From check in to check out, every single employee was attentive and friendly. It seems as though the employees are passionate and truly love their job. 10/10 recommend!"

Julia Counts, from Google Reviews

"Wonderful first experience. All the staff was extremely nice, and the Physician showed and explained everything clearly to me. I highly recommend them!"

Nycole Jones, from Google Reviews

"I had a good experience. Very thorough and good interaction with
Dr Masterson and staff. Only downside is the wait time can be lengthy at times."

Dennis Smith, from Google Reviews

"You have the most amazing and caring staff overall that I have ever dealt with in any medical facility I have ever been associated with. Thank you for all you do and keep smiling, it’s contagious."

Earl Taylor, from Google Reviews

"Not a long wait and the attendant was very respectful and relational. I felt well taken care of."

Martha Harris, from Google Reviews

"I had sinus surgery last spring by Dr Masterson at ENT Center. I was so happy with my surgery. I was able to breathe again at night especially. As an added bonus, I had no discoloration due to the surgery! So happy I went to ENT Center."

Susan Garrett, from Google Reviews

"Nurse practitioners and all the staff were very helpful and nice. They explained things so you can understand."

Willarene Fisher, from Google Reviews

"Very efficient, professional and delightful staff! I was pleased with my diagnosis and plan of treatment. I would highly recommend the ENT Center!"

Marcia Alexander, from Google Reviews

"The ENT center was an amazing experience for us! Dr. Masterson made me really feel at ease. He answered most of my questions before i even asked them. He helped me see what is going on, and what we need to do. Thank you for working with us!"

Candy Bishop, from Google Reviews

"Only the best ENT and staff I’ve ever met! Dr. Masterson is thorough and has a very polite manner. I appreciable they have done for me."

Wendy Stowe, from Google Reviews

"Awesome staff and doctors."

Pam Sitorius, from Google Reviews

"The entire staff was welcoming and easy going, and they took their time during my first appointment to cover all the bases without making me feel rushed. I took a hearing test and the nurse made the experience effortless with her guidance. My boyfriend and I saw NP Riley Rogers (for ear pain & allergies) and she was amazing! Not only is her personality great, but she was very kind and genuinely listened to all of our concerns. I love their PocketPatient software that makes it easy to access all of my records and info in one place. I will definitely be recommending this ENT to others because we were highly satisfied with our visit!"

Lauren Franks, from Google Reviews

"Very friendly and nice staff. Doctors are caring and take time to listen to your concerns. I would definitely recommend this practice."

A. Parrish, from Google Reviews

"Everyone is always courteous and efficient."

Rebecca Deleon, from Google Reviews

A legendary patient experience lies at the heart of everything we do